Effective date: June 21, 2026. This Notice is provided as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy
THRIVE Hormonal Health & Wellness (“we,” “us,” “our”) is committed to protecting the privacy of your protected health information (“PHI”). We are required by law to maintain the privacy of your PHI, to provide you with this Notice of our legal duties and privacy practices, to notify you following a breach of unsecured PHI, and to abide by the terms of the Notice currently in effect.
How We May Use and Disclose Your Health Information
We may use and disclose your PHI, without your written authorization, for the following purposes:
- Treatment. To provide, coordinate, and manage your care, including sharing information with other providers, pharmacies (such as our compounding pharmacy partners), and laboratories involved in your treatment.
- Payment. To bill and obtain payment for the services and items you receive, including verifying coverage and processing payment.
- Health Care Operations. To support our day-to-day operations, such as quality improvement, staff training, scheduling, and business management.
- Appointment Reminders & Communications. To contact you about appointments, follow-up care, lab results, and services that may be of interest to you. You may opt out of marketing communications at any time.
- As Required by Law. When federal, state, or local law requires it, including for public health activities, reporting abuse or neglect, health oversight, law enforcement, and judicial proceedings.
Other uses and disclosures — including most uses of psychotherapy notes, marketing that involves payment to us, and the sale of PHI — will be made only with your written authorization, which you may revoke at any time in writing.
Your Rights Regarding Your Health Information
- Access. You may inspect and request a copy of your PHI; we may charge a reasonable, cost-based fee.
- Amendment. You may request that we correct PHI you believe is inaccurate or incomplete.
- Accounting of Disclosures. You may request a list of certain disclosures we have made of your PHI.
- Restrictions. You may request restrictions on how we use or disclose your PHI; we are not required to agree except where the disclosure is to a health plan for a service you paid for in full out of pocket.
- Confidential Communications. You may request that we contact you by a specific means or at a specific location.
- Paper Copy. You may request a paper copy of this Notice at any time.
- Breach Notification. You have the right to be notified following a breach of your unsecured PHI.
Changes to This Notice
We reserve the right to change this Notice and to make the revised Notice effective for PHI we already have as well as any information we receive in the future. The current Notice will be posted in our office and on this website.
Questions and Complaints
If you have questions about this Notice or wish to exercise any of your rights, please contact our Privacy Officer:
Privacy Officer: Kristine Kjolhede, MSN, FNP-C
THRIVE Hormonal Health & Wellness
1017 Ranch Road 620 S, Suite 101, Lakeway, TX 78734
(737) 242-6722
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate against you for filing a complaint.